Corso Package Protection – FAQsUpdated 11 days ago

What is Corso Package Protection?

Corso Package Protection is an optional service that protects your order against loss, theft, or damage during shipping. It provides faster and simpler resolutions if something goes wrong in transit.

Why should I add Corso Package Protection to my order?

Shipping issues can occur even with reliable carriers. Corso offers peace of mind by ensuring your order is covered and can be quickly replaced or refunded without the hassle of carrier claims.

What does Corso Package Protection cover?

Corso typically covers:

• Lost packages

• Stolen packages (including porch theft)

• Damaged items during transit

Coverage applies from shipment through delivery.

How do I file a claim?

If there’s an issue with your delivery, you can file a claim directly through Corso using a simple online process. Most claims are resolved quickly without the need to contact customer service.

How long does it take to resolve a claim?

Many claims are reviewed and resolved within a short timeframe, often much faster than traditional carrier investigations.

Do I need to contact Customer Service to use Corso?

No. Corso is designed to reduce wait times and frustration by allowing customers to submit claims independently, saving time and effort.

Is Corso Package Protection required?

No, Corso is optional. You may choose whether or not to add it at checkout based on your preference.

What happens if I don’t add Corso Package Protection?

Without Corso, shipping-related issues such as loss or theft may require carrier investigations and could result in longer resolution times or limited coverage.

Is Corso Package Protection refundable?

Corso Package Protection is non-refundable once the order has shipped.

Who do I contact if I still need help?

If you have questions outside of a claim, our Customer Service team is always happy to help.