What are Gear ExpertsUpdated 10 days ago

Our Customer Service team is made up of people who live for the outdoors—not just behind a desk, but out in the field where the gear is truly tested. While they’re always here to help with orders, shipping questions, or product concerns, what really sets them apart is the real-world experience they bring to every conversation.

These are hunters, guides, and outdoor enthusiasts who have spent countless days in the backcountry, weathered unpredictable conditions, and learned firsthand what works when it matters most. From early-season heat to late-season cold, they’ve hunted through it all and understand the demands that different environments place on both gear and the people using it.

Our team’s backgrounds are as varied as the landscapes they’ve hunted. Some come from guiding western big game hunts, while others are self-taught, having learned through years of trial, error, and hard-earned lessons. That shared passion for the outdoors means you’re not just getting customer support—you’re getting advice from someone who’s been there.

Whether you’re dialing in your kit, preparing for an upcoming hunt, or troubleshooting a piece of gear after a long day afield, our Customer Service team is here to help—because they use this gear, live this lifestyle, and understand what it takes to be successful outside.

Get in touch with our team:
📧 [email protected]
📞 208.806.0066